Event featured image not importing

[Stephan Mertesdorf]

Hi! I use csv files to import my events. This time, everything is imported correctly except the event featured images. In the preview, everything looks OK. But none of the imported events have featured images. I can add them manually for each event afterwards, and then they show up. So there is nothing wrong with the links.

[Stephan Mertesdorf]

Here is an example of a csv file I used.
https://www.oslobeats.no/wp-content/uploads/2018/05/Oslo-Beats-kalender-import-juni2018.csv

[Jeremy]

Hi Stephan,

Thanks for reaching out to us!

It’s a known issue and I can’t get the featured images from your csv file either. I’m sorry for this inconvenience.

I’ll mark this ticket as “Pending Fix”, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. We don’t know the schedule for the release yet.

I apologize for this issue and appreciate your understanding and patience.

Cheers,
Jeremy

[Victor]

Hi Stephan!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-6-may-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Frank Steinjan]

Hi,

I have exactly the same issue. Featured images URLs are not imported via CSV. We have already the latet Release of the TEC installed (Version 4.6.16).

Can somone please follow up?! This would be great, because of the not working Facebook Import at this moment, the CSV version is the only way to get our Events imported.

Thanks, for your help.

Frank

[Jeremy]

Hi Frank,

Thanks for reaching out to us! I would be happy to help you 🙂 Could you open a new thread, so we could access your information and have a better understanding of your setup?

Thanks in advance,
Jeremy

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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