Event does not show up the day of the event

Home Forums Welcome! Pre-Sales Questions Event does not show up the day of the event

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1299762
    Lisa
    Participant

    I have tried all the settings, and my event RSVP and Purchase work perfectly until the day of the event. Most of my clients check in the morning of event. My events start at 1:00pm and 7:00pm. I have tried all the settings, and I move the 1200am to earlier, and it changes my monday events to tuesday.. so confused.

    #1300278
    Caroline
    Member

    Hi Lisa,

    Thanks for taking the time to reach out, and I’m so sorry for the trouble here! These types of issues have been known to occur as a result of timezone discrepancies between your WordPress settings and your events. I’d suggest checking your WordPress settings under Settings > General to verify that your site’s timezone is set properly there, then following the further instructions provided in this Knowlegebase article to make sure your timezone settings for the plugins themselves match up properly.

    Let me know if these steps help to resolve the problem for you–if not, we’ll see where we can go from there! 🙂 Thanks again!

    #1319603
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Event does not show up the day of the event’ is closed to new replies.