Event description not displaying correctly

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  • Author
    Posts
  • #1269130
    josearroyo
    Participant

    The events description is not displaying properly despite having the eventbrite id correctly. Please advise: https://thrivetribefoundation.org/events/list/

    #1269381
    Courtney
    Member

    Hello Jose

    I tried to visit your website to inspect the issue further. Unfortunately I received error messages for the entire site. Can you check on that and let me know when it should display?

    Thanks,
    Courtney 🙂

    #1269435
    josearroyo
    Participant

    Sorry about that Courtney. we have been working on rerouting our url. You
    should be able to view the issue now at: https://thethrivetribe.org/events/

    [image: Thrive Tribe Foundation]

    Jose Arroyo / Graphic & Web Design
    [email protected] / 323.206.0223

    Thrive Tribe Foundation
    805.TRIBE.99
    1106 N. La Cienaga Blvd. Suite 107West Hollywood, CA 90069
    http://www.theTHRIVEtribe.org

    [image: Facebook] [image: LinkedIn]
    [image: Instagram]
    [image: Youtube]

    The Thrive Tribe Foundation is a registered 501(c)(3) Tax ID Number:
    46-4093810

    #1269611
    Courtney
    Member

    Hello Jose

    I see that the problem is with your Excerpts. What is showing there are shortcodes related to your theme or other plugins, rather than an event description.

    Please see “The Trouble with Excerpts“.

    Can you try creating your own custom excerpt inside the single events and see if they display properly on your /events page?

    For more on the basics of Excerpts, see How to Set and Manage Excerpts.

    Thanks,
    Courtney 🙂

    #1279298
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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