Event Description Box not appearing/editable in FireFox

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  • #31960
    Jessica
    Member

    The event box can’t be edited while viewing the page in FireFox. This occurs after switching between the Visual and Text tabs. Also, under ‘Additional Information’ for the added fields with Calendar PRO, the dropdown or radio buttom choices do not show the fields correctly.

    However, it seems fine in Internet Explorer (though the ‘Visual’ tab is placed lower than ‘Text’). Is this a global issue or localized based on an issue on the website? Thanks.

    You can see the form here: http://test1.goodfinance.org/bondcalendar/update/add

    #31968
    Casey
    Participant

    Jessica,
    Thanks for reaching out! So sorry you’re having these issues. It looks like this is due to a conflict with your theme. Could you try switching over to the Default TwentyTwelve theme and see if you’re still having this issue?

    #31973
    Jessica
    Member

    The text box and drop down to appear normal in the default theme. Is there any way around the theme compatibility issues or will I just not be able to use the community add-on?

    #31982
    Casey
    Participant

    Jessica,
    Unfortunately we can’t support all custom themes, as we just don’t have the support resources for this. I would suggest reaching out to the developer of your theme to see if they can provide some insight into why the theme isn’t displaying correctly.

    We’ll definitely work with the developer as needed if there are any issues we need to address in the plugin.

    Just let us know what you find and if you need further help. Thanks!

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