Event date incorrectly shows the 6.th of respective month for all events

[Urs]

Before upgrading to the PRO version, I need to know that this can be fixed:

I have installed the light version and started playing with it. All seems to work fine, except the start and end dates of each event are automatically set to the 6th of the respective month of that event – for all events.

So, an event that starts on November 15 and ends on Nov. 16, the start and end date show as November 6. That is the case for every event I create (the date is always the 6th of the month of that event.)

Looking at the backend view “events” where all events are listed, both start and end dates are set to the 6th.
Looking at the individual view of each event, the fields start date and end date are correctly set to whatever the event takes place (i.e. November 15, 2016)
Looking at the front-end, the event is listed and sorted according to the start and end date being the 6th (which is wrong).
If, however, I then download the event to Outlook through the “export to ics” functionality, the date recorded to Outlook is correct (November 15)

I have tried to change the formats of the date picker, the format of dates inside wordpress: no change
I have deactivated every other plugin: no change.
I have activated the theme 2016: no change
I have reinstalled wordpress and now updated to version 4.6: no change

What do I need to do to get the display of event dates correct?

Thanks
Urs

[Hunter]

Hello and thank you for reaching out,

We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

If you have a PRO license, you can log into your account and get assistance through the PRO forums.

Thanks for understanding and good luck resolving your issue. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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