Event Date and Time Needs to Show Up in Order Details

[apextyler99]

We offer live classes and it would be very convenient since we teach the same classes often, to have the time and date of the event to show up in our order details in the emails we receive and in the order dashboard. Right now, all we get is the event title so we have no idea which date the class is for when the order is placed.

[Kelly]

Hi, apextyler99. Thanks for getting in touch about how to achieve your customization.

Please take a few minutes to check out our Themer’s Guide, linked to the right, as well as our Technical Docs. The files that control tickets and emails are listed there as well as descriptions in how they can be customized.

Unfortunately, creating this for you is outside of our mandate, but we’re happy to give you pointers and answer questions along the way!

Hope that helps!

[apextyler99]

Hi Kelly,
I seem to not have access to the Technical Documentation. I get this:

ZOINKS!
Sorry buddy, this page is off limits.

[Kelly]

Hi, apextyler99. I’m not able to replicate that problem.

Do you get that at this URL: http://docs.tri.be/ ?

[Nathan Duvall]

Hi, I am needing this solution too. I did look through the themer’s guide, but not exactly sure how to go about it. All we’re trying to do is include the date of the event or even the description along with the title in the ‘new customer order’ email. Any detailed instructions for accomplishing this? Seems like this should be a feature, not necessarily a code tweak, especially for anyone who sells tickets for multiple events, sometimes on the same day. Thank you.

[Kelly]

Hi, Nathan. Thanks for sharing your feedback on this.

Unfortunately, we don’t have detailed instructions for this sort of customization. If you’re looking for a developer to help you create something for you, we’re happy to share the names of some freelancers.

If you’d like to suggest it as a feature, it’d be great if you’d do so over at our User Voice page: tribe.uservoice.com.

Thanks for being a TEC user!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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