Event Cost Price and Donation Questions

[kelli]

We rent our facility for various teachers. Some don’t want us to take the money though want people to register for the event.

When I just list the registration form with price in description and to pay at the door, the FREE button shows up in top page title. How to I get that to reflect the price without having to list it as a WooCommerce payment?

Also, a few teachers only use donations as payments. How would I set that up?

Thanks,
KC

[George]

Hey @Kelli,

Thanks for reaching out. The “FREE” button you mention sounds like it could be coming from your theme, unfortunately. I say “unfortunately” because if it is indeed coming from your theme, then there is little we can do here on our end of things. But to help me see this in action, can you link to a location on your site where the FREE button is visible? I’ll take a look and see what it is.

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Next, you ask this:

Also, a few teachers only use donations as payments. How would I set that up?

If you are asking to set up donations, that’s unfortunately not something our plugins do. Our plugins are only providers of the basic Ticketing functionality; handling of payments and checkout processes is all taken care of by the eCommerce platform itself, i.e. WooCommerce in this case.

So, if you have an extension or something for WooCommerce that provides donation functionality, then if you are asking how to set that up in general your best bet is to go to the website and documentation for that specific extension….

If you are asking about how to setup the donation functionality of that extension on tickets specifically, so that folks can “pay what they want” for a ticket, then this feature/functionality is unfortunately not possible with our plugins at this time. 🙁

Thank you,
George

[kelli]

So the button that displays the price of event is something in my theme?

[George]

I’m not one hundred percent certain, unfortunately—to help me see that button in action, so I can answer this with certainty, can you link to a location on your site where the FREE button is visible? I’ll take a look and see what it is.

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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