Help Desk

Event Cost did not actualize after price changing

  • Posts: 2 Topics: 6
    | Permalink

    Hi team,
    i actualize the ticket cost but the field for events ticket cost are the same before.
    The class “tribe-events-event-cost” doesn´t take the new price.
    Example Link: https://www.dekador.at/seminar/basis-grundausbildung-permanent-make-up-2-2-2-2-2/
    Also a cache flushing didn´t help.
    Hope u can help.
    Alexander

    Posts: 5041
    | Permalink

    Hi Alexander,

    I’ll be happy to help you out here!

    As a first step, can you try updating WooCommerce to the current version (3.4.5)? Can you also send me a screenshot of the ticket settings (with all sections expanded) that you updated the cost for and indicate where you changed the cost so that I can test this out on my end? Please note that attachments are not included when replying via email, so you will need to login and upload this image directly to the thread.

    Thanks,

    Jennifer

    Posts: 2 Topics: 6
    | Permalink
    This reply has been marked as private.
    Posts: 5041
    | Permalink
    This reply has been marked as private.
    Posts: 65
    | Permalink

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    | Permalink