Event Categories Isn't Redirecting Properly

[Josh]

Hello sharon,

I just checked things out on the staging site and ran the testing for conflicts procedures and found that the issue is a conflict with your current theme. You’ll see with a default theme activated that the categories are no longer experiencing the redirect loop.

To help find the solution with your theme, my initial suspicion would be that there could possibly be some type of redirect or rewrite on the “category” slug that could be causing this. To diagnose, you can check your theme’s functions.php file for any reference. Another potential spot of conflict would be checking the rewrite slug on any of the Custom Post Types and Taxonomies registered within the theme.

Hey smpcherrypoint,

It’s usually best to open a new support ticket. This will allow us to ensure we’re able to respond to your request as quickly as possible. Additionally, since there could be different underlying causes, having them in separate threads helps to keep things organized.

However, as an initial step, have you tried the Testing for Conflict procedures? If you still have questions after trying those procedures, please open a new ticket and we’ll handle the issue there.

Thanks!

[maria miranda]

What if the same categories were set up in the Posts section and in the Event Calendar section? Would that be throwing it off?

[Josh]

Hello sharon,

This is possible, however it is more likely an issue with a custom taxonomy generated by the theme rather than the default posts categories. I’m led to believe this since the links worked with the default theme which would still have the post categories with the same name.

However, you can try renaming the categories to see if that fixes that issue.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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