event calender pro license

[Sean Kennerk]

Our website was built for us by a company that no longer manages the site and now the calender pro license has expired. We don’t have account details for logging into your site to update the plugin. Please let me know what we have to do to get this updated. I have noticed event pages for repeating events aren’t working.

Thanks,

Sean

[Brendan]

Hi Sean,

Thanks for emailing support. All you need to do is purchase a new license and with that license you can copy the new license key and add it to your site under Events > Settings > Licenses.

Hope that helps.

Thanks,
Brendan

[skennerk]

I updated the license but the pages for recurring events still aren’t working.

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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