Event Calendar Pro with Tickets Plus

[dlakes15]

Hello,

We are currently using Tickets Plus and since we have recurring events, we are thinking of getting the Event Calendar Pro. Can you describe how the recurring events work? Will it create new tickets with each recurring event? What if the ticket uses the same product, does it still create multiple woocommerce products?

Also, when creating a new ticket, the woocommerce product does not have a product image, can it use the event featured image?

[Sky]

Hi Donna,

Thanks for reaching out! I will try to answer your questions.

Events Tickets Plus doesn’t currently support PRO’s recurring events.

If you start to create a ticket for a recurring event, there will be a notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

Something other users have done is to use PRO’s recurring events to populate the calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for.

As for the product images: currently they need to be manually set, but it is possible to pull in the Events featured images with some customization. There is also a feature request open for this. You can vote on the feature by visiting our User Voice Forum.

Thanks, and let me know if you have further questions on any of that.
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts