Event Calendar Error Message After Avada Update

[Karen]

Hello,
I recently updated my Avada theme to the lastest version and now my main event page on nav bar is giving me the following error message and has this URL: http://fusion_home_url/events

This site can’t be reached
fusion_home_url’s server DNS address could not be found.
Search Google for fusion home url events
ERR_NAME_NOT_RESOLVED

I have updated both the free and pro version of the Event Calendar. Please advise.

Thanks so much,
KJ

[Jennifer]

Hi Karen,

Thanks for reaching out! I’m sorry you’re running into this issue, but I’d be happy to help you figure it out!

I took a look at your main events page (yoursite.com/events), and everything currently looks good on my end. Were you able to resolve this issue? If you still need assistance, could you please send me a link to the page where this is happening?

Thanks,

Jennifer

[Karen]

Jennifer,
As it turns out, the menu link needed to be changed to the site URL i.e.
http://www.pearlandpres.com/events/.

However, there does seem to be an incompatibility problem with editing some
of my Avada pages when I use PHP7. I get this error message:
Fatal error: Class ” not found in
/home/prescom/public_html/wp-content/plugins/the-events-calendar/src/Tribe/A
sset/Factory.php on line 3

If I switch to PHP5.6 it eliminates the error message. Are you familiar with
this problem?

[Karen]

Jennifer,
CORRECTION: The error message disappears and allows me to edit when I remove
the Envato registration token on the Avada registration page. If I leave it
in, I receive the error message. The PHP version is irrelevant. Sorry for
the confusion.

[Jennifer]

Hi Karen,

Glad to hear you got this figured out! For future reference, you can find the system requirements for running our plugins here.

Please let me know if there is anything else I can help you with!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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