Event Cal Pro purchase

[Scott]

I think I just renewed not added on another single license. Is this fixable I wanted to have 4 sites not renew 3 for another year. Please help me out with this need to get this taken care of so I can finish out a new site.

[Geoff B.]

Good evening Scott and welcome back!

Thank you for reaching out to us.

We are sorry to hear that there was some confusion in the purchase process.
I would love to help you with this topic.

You are right. You renewed your business license instead of purchasing a new single license.

For that reason I went ahead and refunded you the difference in price between that renewal and the cost of a single license ($15).

I also fixe the expiry date of your business license and added a personal license to your account.
Normally, you should be good to go.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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