Event Cal conflict with FAQ plugin

[Julie Duran]

Upon updating to the most recent version of The Event Calendar (TEC v4.6.4), it causes our FAQs plugin dashboard to malfunction and displays as a mess. (FAQs plugin: Manage frequently asked questions with a full featured administration panel and embed question groups into your website front-end by hardcoding them, embedding them directly into posts/pages or using sidebar widgets. – Version 1.6.1 | By Tribulant Software ).

• All site plugins were deactivated. I tested each activation to discover the cause was the TEC plugin.
• The TEC Pro version is NOT the cause as the update did not cause issues.
• Screen shots are attached showing you before and after TEC update views of our FAQ plugin dashboard.
• I’ve created login credentials for you on our staging site.
• I’ve restored the staging site to prior to the 4.6.4 update & it is ready for you to press the update button for The Event’s Calendar plugin to see the cause and effect to the FAQ’s Questions dashboard. (See attached)

[Julie Duran]

This reply is private.

[Patricia]

This reply is private.

[Courtney]

We released an update for this issue. Can you update your plugins (preferrably on a staging site) and see if that resolves the issue.

https://theeventscalendar.com/maintenance-release-week-13-november-2017/

Thanks
Courtney ?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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