Hi there Melissa,
Thanks for getting in touch with us and sorry to hear about this issue 🙁
I’ve inspected your site and it seems you could fix this! In case you didn’t I would start by looking if the template is overriding our plugin views. To check on that simply look for a tribe-events folder inside your theme. If the folder is in place see if there’s a single-event.php file, in which case comment out and re-try to view the single event page. If the problem is gone, then there’s an issue with the template override for single events view.
Please let me know about it,
Best,
Nico