Event Aggregator Scheduled to Import (Error with Server)

[First United]

Hi there,

Need to know why there is an error importing events using Event Aggregator. I renewed my license this morning, and the license now shows as valid within WordPress, but when I preview the next import, I get an error message suggesting that there is an issue with the Event Aggregator Server.

The last time the Aggregator worked successfully was June 8, 2018.

Please advise as soon as possible. Thank you.

[Jaime Marchwinski]

Thanks so much for reaching out!

As a first step, can you update all of your Events Calendar related plugins to their most recent versions and see if you still get the error?

In addition, can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual?

Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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