Event aggregator renewal

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  • September 21, 2017 at 2:47 am #1352468
    Chris Littler
    Participant

    Hi
    I renewed my event aggregator on sep 11th, but it is still asking me to renew and I am not able to import events to my website.

    September 22, 2017 at 5:07 am #1353307
    Jaime Marchwinski
    Keymaster

    Hi Chris,

    Thanks so much for reaching out!  I’m sorry to hear that your Event Aggregator license doesn’t seem to be working.

    Can you check that the Event Aggregator is connected to your current license key? See My Account » Licenses to find your current key.

    You may want to also just manually re-enter the license key, even if it is correct, and ‘Save Changes’.

    Let me know how it goes!  Have a great weekend!

     

    Thanks,

    Jaime

    September 22, 2017 at 6:32 am #1353348
    Chris Littler
    Participant

    Yes, I sorted it; that was the problem. Thanks

    September 22, 2017 at 1:49 pm #1353669
    Jaime Marchwinski
    Keymaster

    Glad we could help, you are welcome back in our support forums any time!

    For now, I am going to close this thread.

    Have a great weekend!

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