Event Aggregator Plugin Isn't Working

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  • July 10, 2017 at 1:37 pm #1318604
    Holly Joy
    Participant

    I bought event calendar pro and event aggregatoor licence. I installed the plugins and entered the licence codes. Everything is ok but when I go to the import page, it says buy event aggregator plugin.

    July 11, 2017 at 2:06 pm #1319765
    Victor
    Member

    Hi Holly!

    I’m sorry you are experiencing issues with your Event Aggregator license.

    Unfortunately, we’ve been having other similar reports and we are actively working to fix this issues with our licensing system.

    I can see your license is active and does not report any issues on our end. Could you please try going to Events > Settings > Licenses  then delete your Event Aggregator license and save? Then re-enter the license, then save again and see if that solves the issue.

    Please let us know if this works for you.

    Thanks,
    Victor

    July 12, 2017 at 11:20 am #1320160
    Holly Joy
    Participant

    Hello,

    It isn’t worked. Still same.

    July 12, 2017 at 1:55 pm #1320235
    Victor
    Member

    Hi Holly! Sorry you’re experiencing this.

    I generated a new license for you and deactivated your old one.

    Please visit https://theeventscalendar.com/license-keys/ and input the new (and your only valid) license key for Event Aggregator, which ends in “8e6”.

    Please let me know how this goes for you.

     

    July 13, 2017 at 1:21 pm #1320812
    Holly Joy
    Participant

    Great!!!
    Your plugin gone insane!!
    It saves the licence key then removes it automaticly!!!
    When I refresh the page after saving the licence key licence of Event Aggregator is empty.
    I renewed the licences and that problems!! Great!! How professional!!!

    July 13, 2017 at 6:10 pm #1320957
    Victor
    Member

    This reply is private.

    July 13, 2017 at 8:19 pm #1321021
    Kelly
    Participant

    Just wanted to say I was having the same issue – I had bought the aggregator and it had worked since Jan, but stopped working today. The code had been accepted and it said it was all up to date and working, but the options to import were all greyed out. Deleting the key, saving it, and adding it again fixed the issue. Thanks!

    July 14, 2017 at 10:26 am #1321357
    Holly Joy
    Participant

    Hi,

    There were no log at debug.log but problem is fixed. I saved twice without refreshing page and it worked.

    July 14, 2017 at 2:28 pm #1321490
    Victor
    Member

    Hello Holly!

    I’m glad to know you managed to solve the issue. Thanks for following up to let us know.

    As you marked this as “Resolved” I’ll go ahead and close it, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help.

    @Kelly! Thanks for chiming in to share that with us. We really appreciate it.

    Best,
    Victor

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