Event Aggregator not working- choices greyed out

[Ellen]

My licenses for event aggregator and EC Pro are up to date. BUT event aggregator is only offering CSV imports. Other choices are grayed out.

I have deactivated all other plugins and it did not help. I also removed the License Key for Event Aggregator and put it back again and that did not work.

Please help.

[Ellen]

This reply is private.

[Cliff]

Hi, Ellen. Sorry you’re experiencing this.

I see your EA license is connected to the opengatemediadraft2.com site

Please go to https://theeventscalendar.com/license-keys/ and disconnect this site from the EA license.

Then, please go to wp-admin > Events > Settings > Licenses and remove the license, save, refresh, make sure the EA license field is blank and the site isn’t connected at https://theeventscalendar.com/license-keys/, and then re-enter the license.

If it still will not work, I’ll issue you a new license.

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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