Event Aggregator not working at all now with Facebook

[Duy]

Events cannot be imported because Facebook has returned an error. This could mean that the event ID does not exist, the event or source is marked as Private, or the event or source has been otherwise restricted by Facebook. You can read more about Facebook restrictions in our knowledgebase.

This is the message I am getting. I have a meeting tomorrow at 1:30 to show this calendar to community leaders. Any idea on how to get the plugin to work? It worked for one day and then nothing!

[Andras]

Hello Duy,

Thanks for using our plugins and welcome to the forums! I’m sorry about the issue you are experiencing with the Facebook import. Let me try to help you with that.

I checked the feed which is in the screenshot and I managed to get a preview, so it should be working. We just need to find out why it doesn’t want to work for you.

First, please go to the bottom of the Events > Help page and check your event aggregator system status. It should look like this.

Second, renew your Facebook token. To do this go to Events > Settings > APIs tab and click on “Refresh your connection to Facebook” (or a similar button you find there).

Third, try to set up the import again, simply as a one-time import. If that goes, then you can try the scheduled import, if you need that.

Let me know what all that brings.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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