Event Aggregator not working after license renewal

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  • Author
    Posts
  • #1474122
    Dale Harris
    Participant

    Hi guys,
    I renewed the licence for Event Aggregator on a community website I maintain (http://www.bendigobluesandroots.com.au/events/) and it is not working. It does not import the events from Facebook saying that ‘there may be an issue with connecting to the Event Aggregator server’.

    I them removed the automated daily imports and went to set them up again and cannot add a new import for Facebook (everything other than csv is greyed out in the dropdown list).

    Any assistance in getting this to work consistently for the duration of our purchased license is much appreciated.
    Thanks,
    Dale

    #1474197
    Brendan
    Keymaster

    Hi Dale,

    Thanks for emailing support. Can you go to Events > Help and take a screenshot of the Event Aggregator System Status?

    Thanks,
    Brendan

    #1492955
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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