Event Aggregator License Invalid

[Scott]

Hello.

I have an event ticket plus license and Version 4.6.2. I am getting a message that I my event aggregator license is invalid. I don’t recall have a separate license for this and can’t find it on you site. Can you please help. I need this up and running today.

Scott

[Patricia]

Hi Scott,

Thank you for reaching out to us!

I’m sorry to hear that you are having problems with your license key, let me help you to solve this!

You have a valid and active license key for Event Tickets Plus (ET+) as I can see from here. To get started, could you please confirm that you added your license key for ET+ in the correct field (screenshot here)? If you accidentally added it to a wrong product, that’s probably the cause of the issue. In this case you can just remove it from Events Aggregator and this message won’t show up again.

Does it help you to solve the problem? Please let me know if you have any other questions.

Cheers,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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