Event Aggregator Grey Options

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  • #1504076
    mairie de calais
    Participant

    Hello,

    Yesterday i bought a license key for event aggregator. I added the licence key into the provided field (license tab) but when i try to import events from Google Agenda / Facebook / ICalendar / Ics / Meetup or Other URLs… Every field is grayed (cf. attachment)

    Did i forget something ?

    Thanks.

    Ps : I added my site’s URL but it’s an intranet.

    #1505450
    Jeremy
    Keymaster

    Hi,

    Thank you for reaching out to us! I would be happy to help you.

    I noticed you are using an intranet, but Event Aggregator should work on it. Sometimes though, for some reason, it seems the transient we use (to cache whether or not your EA license key is valid) doesn’t clear.

    Could you install a transient manager plugin (or even use WP CLI if you are comfortable doing so) to wipe all transients? This might solve your problem.

    Please let me know how it goes.

    Best,
    Jeremy

    #1505513
    mairie de calais
    Participant

    Hi Jérémy,

    It works.

    Thanks a lot.

    Geoffrey

    #1506349
    Jeremy
    Keymaster

    Hi Geoffrey,

    I’m glad to hear it works 🙂

    Have a nice day,
    Jeremy

Viewing 4 posts - 1 through 4 (of 4 total)
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