Event Aggregator continually failing import

[Jessica Abell]

Hi, we have an import schedule set up for multiple calendars from ical Google calendar feeds. The client has made a large number of changes on their google calendar to update and correct event entries, however the adjustments are not coming through.

The errors state:
1. The import failed for an unknown reason. Please try again. If the problem persists, please contact support.
2. Import failed: The import being fetched is not queued up for importing. Please try the import again.

There is one calendar that is working, and has updated twice today, and a second calendar that last imported 10 hours ago, however, the remaining calendars are not working.

There have been no additional plugins updated or added before or during this issue.

Your help will be appreciated.

[Victor]

Hi Jessica!

I’m sorry you are experiencing those errors. Let me try to help you with that.

First, please make sure you update to the latest version of The Events Calendar 4.5.10.1.

After that, could you please try re-scheduling one of those failing imports from scratch and see if it changes anything?

Also, please go to Events > Help and under Event Aggregator System Status see if there are any errors reporting.

Let us know about it.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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