Event Aggregator

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  • February 20, 2018 at 7:08 pm #1459370
    Christine
    Participant

    Your preview doesn’t have any records to import.

    That’s the message we are getting every time we do a one time import from FB. Please help. Thanks.

    February 21, 2018 at 2:20 pm #1460377
    Patricia
    Member

    Hey Christine,

    Thank you for reaching out to us!

    I’m sorry to hear that you are having problems to import your events from Facebook. Let me help you to solve this!

    To get started, please access the Events > Settings > APIs tab and under Facebook click the “Refresh your connection with Facebook” button to see if it changes anything.

    If the issue persists, I would suggest you to click on “Disconnect” and after that reconnect to Facebook again.

    Also, could you please access your Dashboard, head over to Events > Help and share a screenshot of the Event Aggregator System Status? Do you see any errors in there?

    Thanks!

    Patricia

    February 22, 2018 at 5:27 am #1460786
    Christine
    Participant

    Thank you!! All fixed

    Warmly,

    Christine Curatolo | CEO & Partnerships
    NJMOM.com | 732.598.2920

    February 22, 2018 at 4:13 pm #1461569
    Patricia
    Member

    Hi Christine,

    You are welcome 🙂 I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Cheers,

    Patricia

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