event aggregator

[Molly]

I purchased the event aggregator on Jan 13th and my account page show pending payment. I paid via credit card how long does it normally take to process the payment and get the download?

[Geoff]

Hi Molly,

That is certainly strange! I honestly have not seen an order take so long to process before, but do indeed see that it has been stuck in Pending since 1/13.

I’m going to go on good faith here and generate am Event Aggregator license for you and just hope the order goes through as expected. At best, you can check your account now and the licenses should be in there. At worst, the order will go through and you will have two licenses. 🙂

Please let me know if the license I generated for you is not in your account and I’d be happy to look into it further.

Cheers!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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