Event address not getting updated from admin

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #28696
    emily
    Participant

    Hi,
    When i try to update the address information of an event from admin side, it doesn’t update the information at all. Hence, on front end I donot see the updated information.

    #28702
    Jonah
    Participant

    Hi Emily,

    Have you tried deactivating all other plugins or reverting to the Twenty Eleven theme to see if there is a conflict going on? If that doesn’t do anything, you might want to try increasing the PHP memory for your site: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Let me know if any of that works for you.

    – Jonah

    #28732
    emily
    Participant

    I have tried deactivating other plugins and also reverting to Twenty Eleven theme . nothing helped. Regarding the memory limit, I am able to update all other data on the site through admin like Pages and posts. Even I have been able to update the event’s content(I put kkk for this event and it appears at the bottom of http://216.119.85.78/event/board-meeting-2/). Its just that I am not able to update the address. Not able to empty or change the address. Please suggest as it is urgent and client has to put his site live. This issue is keep his waiting.

    #28764
    Jonah
    Participant

    Hi Emily,

    That’s strange… Can you provide me WP admin access to your site so I can take a look myself? Please email to pro [at] tri [dot] be, reference this thread and attn. it to me. I’ll need to test switching off all other plugins and reverting the theme too so please be aware that I’ll be doing this.

    Thanks,
    Jonah

    #28767
    emily
    Participant

    HI,
    Thanks for replying. I have sent email to you with details. Please check asap. Thank you

    #28861
    Jonah
    Participant

    Hi there,

    Thanks for sending access to your site. Do I have your permission to deactivate all other plugins and/or switch themes to test things out myself?

    Thanks,
    Jonah

    #29256
    Jonah
    Participant

    Hi Emily,

    Please follow up here with an answer in the next couple days or I’m going to close out this thread.

    Thanks,
    Jonah

    #29497
    Jonah
    Participant

    Closing this out due to inactivity. If you still need help with this issue, please create another thread and reference this one.

    Thanks,
    Jonah

Viewing 8 posts - 1 through 8 (of 8 total)
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