Home › Forums › Calendar Products › Events Calendar PRO › Event address doesn't return the right city
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April 12, 2016 at 3:13 pm #1101598
veruska
ParticipantIt is about this event:
http://brasileirinho.com/evento/western-high-school-fll-vai-competir-em-st-louis-mo/I already created a local for St. Louis, MO but no matter what I do, it shows FL instead
I already tried deleting the Local and creating again
I even entered Missouri instead of MO
The zip code is not in FL
But it doesn’t list it correctlyWhat am I doing wrong?
April 12, 2016 at 9:19 pm #1101759Brook
ParticipantHowdy Veruska,
I would love to help you with this.
Did you select Missouri in the state/province drop down?
When I select it in the drop down like the above it shows properly on the front end. To see that screen go to WP-Admin > Events > Venues, click Edit under the First Championship and you’ll see the above settings area. Do you have the same settings I do?
Cheers!
– Brook
April 13, 2016 at 5:00 am #1101861veruska
ParticipantI see what you mean. What is happening is that when I select the country, such dropdown list doesn’t appear, just the field that would show the city. When I refresh that screen, the dropdown list appears very quickly but disappears before I have a chance to pick up the city. So, when I try to force by entering the name of the city, it simply ignores it and assumes it is FL instead of MO.
April 13, 2016 at 3:42 pm #1102221Brook
ParticipantThat is most puzzling, I have tried to reproduce that issue a variety of ways but haven’t been able. Would you mind sharing your full your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
- Brook
April 13, 2016 at 5:30 pm #1102247veruska
ParticipantThis reply is private.
April 14, 2016 at 7:53 am #1102457Brook
ParticipantThis reply is private.
April 14, 2016 at 12:35 pm #1102677veruska
ParticipantThis reply is private.
April 14, 2016 at 5:33 pm #1102798Brook
ParticipantThis reply is private.
April 29, 2016 at 9:35 am #1108851Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
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