eticket issues

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  • #1626852
    Harry
    Guest

    HI,

    I have a site with all the plugins and when I upload events on the site or others with a e-ticket option it emails people with just a barcode, is there any way of having custom e-tickets or changing the way it comes on peoples emails rather than just a simple barcode.

    Regards,

    Harry

    #1627822
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out.

    Unfortunately, we cannot provide plugin support here on the Pre Sales forum. If you have a license for one of our premium plugins, you can log in with the email connected to your license, and request help in the appropriate plugin forum.

    The ticket emails should include more than just a barcode, and it is also possible to customize the email message with a bit of code. This is something we can help you with in the Premium Support Forums.

    If you do not have a premium plugin license, you can reach out for help on the WordPress.org support forums.

    https://wordpress.org/support/plugin/event-tickets

    Good luck!

    Thanks,
    Sky

    #1642651
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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