Error "Your search returned no results. Please adjust your search."

[diane]

When using the ical importer, one particular feed says that my search returns no results. I have tried downloading the file, using different URL’s, and nothing works at all. The feed in question can be found at “http://www.thezonelive.com/zone/iCal?id=16348&startDate=&endDate=&tz=true”
The feed validates on this website here:
“http://severinghaus.org/projects/icv/”
I have several other feeds that all imported just fine, and if I pick a different feed, it will import correctly. The problem is with this one feed.

[Cliff]

Hi Diane.

Thanks for the detailed request.

When I tried importing that feed URL as a one-time import, I got this error message: “The server responded with a malformed response. Please see the JS console for more information.”

In the Chrome console, I saw these messages over and over:

• Notice: Undefined index: hour in /wp-content/plugins/the-events-calendar-importer-ical/src/Tribe/Feed_Parser.php on line 592
• Notice: Undefined index: min in /Users/cmp/Documents/Websites/tribe.dev/wp-content/plugins/the-events-calendar-importer-ical/src/Tribe/Feed_Parser.php on line 594

After reviewing the Zone.ics file downloaded from http://www.thezonelive.com/zone/iCal?id=16348&startDate=&endDate=&tz=true and doing some var_dump testing around those 2 lines of Feed_Parser.php, I think the issue is that some/many of the events have a start time but not an end time.

They’re not specified as all-day events because then they wouldn’t have a start time. So if an event HAS a start time (DTSTART in iCal terms), it should have an end time (DTEND in iCal terms).

I edited the Zone.ics file to test importing just 1 of these events to my Mac’s calendar, and it imported the event with the end time equal to the start time:

For your reference, here’s what I imported to my Mac’s calendar:

BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH:
PRODID:-//School Datebooks Inc//The Zone™ - Mendota Township High School//E
N
X-PUBLISHED-TTL:PT60M
X-WR-CALDESC:Zone - Mendota Township High School
X-WR-CALNAME:Zone - Mendota Township High School
X-WR-TIMEZONE:America/Chicago
BEGIN:VEVENT
CREATED:20141023T055000Z
DESCRIPTION:Start Time: 4:00 PM\nLevel: All\nSport: Girls Tennis\nOpponent:
Dixon High School\nLocation: H\n
DTSTAMP:20151105T050147Z
DTSTART:20151005T210000Z
LAST-MODIFIED:20141023T055000Z
LOCATION:H
SEQUENCE:0
SUMMARY:All Girls Tennis vs Dixon High School (H)
TRANSP:Transparent
UID:[email protected]
END:VEVENT
END:VCALENDAR

When I tried importing just this as an .ics file to the Events Calendar iCal Importer, the iCal Importer DID give the same error message as before: “The server responded with a malformed response. Please see the JS console for more information,” so I think the issue is definitely that a non-all-day event has a start time but NOT an end time.

In a way, it’s protecting against bad data in, but I can understand the error message isn’t very helpful. I’ve logged a ticket in our issue tracking system to consider adding error checking / better error message for this situation.

I look forward to hearing back from you about this topic.

Thank you.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Cliff]

Just an update here, Diane.

In our Event Aggregator product, this is no longer an issue. If the start time is ppm and no end time is specified, it’ll import the event with 9pm as both the start and end time.

I see you’re not a current customer, but I still wanted to post this update for you and anyone else who may come back to this forum thread in the future.

Have a great week.

[Author]

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