Error with hovering over event date… description box does not close

[Jim]

Hi, I just updated to version 4.7.3 and now I notice in month view when I hover over an event date, a mini description box pops up like it has always done, but now it does not close when you move away from the date. And when you move to another date, that description box opens up and so on, they just open up over each other, and don’t close.

my url is http://devel.tonalgroup.com/stignace/events/

Before the update, I would hover over a date and the description box would pop up and if I moved away or moved to a different box it would close and the new one would open up

I disabled all of my plugins and noticed that one that I am using called Campaign Monitor is causing this problem. I do require this Campaign Monitor plugin for my site. not sure what I do now.

I also changed to the twenty fourteen theme and I did not have the problem until I activated the Campaign Monitor plugin again

[Cliff]

Hi, Jim.

I visited that link and didn’t experience the same thing. Here’s a video of my testing on Mac + Chrome: https://cl.ly/292G3u393K1A

Do you still need assistance with this?

[Jim]

Subject: [The Events Calendar] Error with hovering over event date…
description box does not close [Forum-Ref: 1245785-45133-dfc5074ef6]

Hi, thanks for getting back to me so quickly…. I forgot that I have
turned off the Campaign Monitor plugin after I sent the help request. I
have turned it back on so that you can see the error that I was talking
about.

[Cliff]

I re-visited your link.

There are now multiple console errors at your site, as I expected to find. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

The biggest console error is from “cherry-plugin”, whatever that is…

Let me know if you think there’s anything more I can help with.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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