Error where tickets should be on bottom of event

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Home › Forums › Ticket Products › Event Tickets Plus › Error where tickets should be on bottom of event

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  • July 22, 2015 at 11:34 am #989007
    charissam
    Participant

    This is the error I am recieving and I have updated to the most recent version 2.3.13:

    Warning: include(/home/content/80/9814080/html/tybeeposttheater/wp-content/plugins/wootickets/src/views/wootickets/tickets.php) [function.include]: failed to open stream: No such file or directory in /home/content/80/9814080/html/tybeeposttheater/wp-content/plugins/wootickets/classes/class-wootickets.php on line 485

    Warning: include() [function.include]: Failed opening ‘/home/content/80/9814080/html/tybeeposttheater/wp-content/plugins/wootickets/src/views/wootickets/tickets.php’ for inclusion (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/80/9814080/html/tybeeposttheater/wp-content/plugins/wootickets/classes/class-wootickets.php on line 485

    July 22, 2015 at 11:42 am #989012
    charissam
    Participant

    I have tried to also add the product shortcode into the text and that does not work either.

    July 22, 2015 at 2:32 pm #989121
    Geoff
    Member

    Hi charissam and sorry for the trouble here after the update!

    What version of WooCommerce Tickets do you currently have installed? If you just updated The Events Calendar to 3.11 (which was released today), then be sure to update WooCommerce Tickets to 3.11 as well.

    Let’s start there and see what we find. 🙂

    Geoff

    July 22, 2015 at 2:38 pm #989123
    charissam
    Participant

    Looks like it’s at 3.7. How did i get the update?

    The Events Calendar: WooCommerce Tickets
    Deactivate | Edit
    The Events Calendar: WooCommerce Tickets allows you to sell tickets to events through WooCommerce

    Version 3.7 | By Modern Tribe, Inc.

    July 22, 2015 at 2:54 pm #989131
    charissam
    Participant

    I found it. I’ll give it a try.

    July 22, 2015 at 5:10 pm #989180
    charissam
    Participant

    Okay so I have updated the plugin to 3.11 and now the error code is gone but so is the ticket area.

    July 24, 2015 at 7:33 am #989882
    Geoff
    Member

    OK, that sounds like a step in the right direction!

    Did you update The Events Calendar to 3.11 as well? If not, please update that and make sure it an WooCommerce Tickets are both running version 3.11.

    If you did that and the tickets still aren’t showing up, then will you please send me a screenshot of the ticket settings for your event? I just want to make sure the configuration for the tickets is all good.

    Thanks for your help!

    Geoff

    August 8, 2015 at 7:05 am #994449
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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