Error when updating plugin

[Anne Temple]

I purchased a new license but I am getting this error when I try to activate Event Tickets and Events Tickets Plus. I had this problem last year and thought that it might have been fixed, but now I can’t remember what I did.

ribe__Tickets_Plus__Commerce__WooCommerce__Main::get_attendees($event_id) should be compatible with Tribe__Tickets__Tickets::get_attendees($attendees_query, $post_id) in /home/wesyah234/webapps/cufausa/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 1806

Any ideas? thanks.

[Victor]

Hi Anne!

Thanks for getting in touch with us! Let me help you with that issue.

Please first make sure you are using the latest versions of our plugins. Remember you can always get the latest versions by going to your downloads page > https://theeventscalendar.com/my-account/downloads/

If you still experience the error, please enable WP_DEBUG and WP_DEBUG_LOG. This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Let us know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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