error when trying to upload the update

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  • #1578956
    Erik
    Participant

    I have one website with your software uploaded. When I try to update the current release I receive the message below. My account is current. Please advise

    Updating Plugin Event Tickets Plus (1/2)
    An error occurred while updating Event Tickets Plus: Update package not available.

    Updating Plugin The Events Calendar PRO (2/2)
    An error occurred while updating The Events Calendar PRO: Update package not available.
    Disabling Maintenance mode…

    #1579037
    Jeremy
    Keymaster

    Hi again Erik 😉

    Like I said in the other thread, cleaning your transients might solve this problem.

    If you can’t automatically update the plugins from your WordPress dashboard, you can always perform manual updates. Please read our documentation for more information about this.

    I hope this helps,

    Cheers,
    Jeremy

    #1594816
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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