Error when importing

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  • #27674
    Greg
    Member

    The following Eventbrite error has occurred: The specified venue name already exists for the current user and specified organizer id. The venue id is [2620965]
    The event could not be made live as a result of this error.
    I created my events in Eventbrite and then imported. When i created them i used the eventbrite’s copy feature since my venue and much information is the same with each event.

    #27693
    Barry
    Member

    Hi Greg!

    Unfortunately it is sounding like you are up against a recognised issue, as detailed in this thread:

    https://theeventscalendar.com/support/forums/topic/bug-feature-cannot-use-an-existing-organizer-name/

    Currently I understand this is slated for revision in our 3.0 release. I’m really sorry for any inconvenience this creates in the meantime.

    #27695
    Greg
    Member

    Barry is there a reasonable work-around?

    #27705
    Barry
    Member

    Well, realistically this will take some re-engineering followed by a round of quality assurance to establish a final solution.

    Using different venues/venue names on Eventbrite, importing and manually editing locally and on Eventbrite – and I totally appreciate that is cumbersome – is the only workaround at present, unfortunately.

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