error "Tribe__PUE__Package_Handler"…

[Jason Sears]

After running the update, I get the error “Fatal error: Class ‘Tribe__PUE__Package_Handler’ not found in /home4/acmeadmin/public_html/assets/plugins/the-events-calendar/common/src/Tribe/PUE/Checker.php on line 200”.

The system information I’m including is for the previous version since I’m unable to log in to the dashboard with the update installed.

Any help on figuring this out is greatly appreciated.

Thanks. 🙂

[Geoff B.]

Good evening Jason and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the fatal error you have experienced while updating our plugins.
I would love to help you with this topic.

First, let us apologize for any inconvenience that this might have caused on your site.

We have just released some patches for the Events Calendar and Event Tickets plugins.

The ultimate fix is to download the latest update (4.3.1.1) and make sure the updated plugin gets activated before any other plugins of our suite.

If the error in question is stopping you from accessing your website dashboard (/wp-admin/), you need to find a way to disable our plugins temporarily.

To do so, you will need FTP or File Manager (via CPanel) access:

1. Find the following folder on your installation: /wp-content/plugins/the-events-calendar/
2. Rename it to something like /wp-content/plugins/z_the-events-calendar/
   This will deactivate the plugin and let you access your dashboard again.

Once you do, you can revert the name change back to /wp-content/plugins/the-events-calendar/ , the plugin will stay deactivated.

You can now update the plugins to the latest version and reactivate them.

Let me know how that goes.

Best regards,
Geoff B.

[Jason Sears]

Perfect. That fixed it.

Thanks again. 🙂

[Jason Sears]

I spoke too soon. After getting the main plugin to update, I updated Events Calendar Pro to version 4.3.1 and now I get this error:

“Fatal error: Can’t use function return value in write context in /home4/acmeadmin/public_html/assets/plugins/events-calendar-pro/src/functions/template-tags/venue.php on line 97”

[Geoff B.]

Good afternoon Jason,

Dang! This is no good.

Once again, we are terribly sorry for all the inconvenience.
You have stumbled upon a glitch impacting all WordPress users that are using a version of PHP that is older than 5.6.

Fortunately, we have a temporary fix:

• You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this: return ! empty( tribe_get_events( $args ) ); to this $tribe_events = tribe_get_events( $args );
return ! empty( $tribe_events );

We should be releasing a hot fix for this very shortly.

Best regards,

Geoff B.

[Jason Sears]

No problem at all. 🙂

Totally fixed now. 🙂

I’ll see what I can do about getting the version of PHP the server is using updated to 5.6.x. Probably should be that way anyway.

Thanks again,

jason

[Geoff B.]

Hey Jason,

Thank you for your understanding.
As you might know, the hotfix for this has been released.

And, you are right, PHP 5.6+ is totally worth considering. PHP 7 being especially fast.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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