ERROR: Moving Attendee By Ticket To New Event

[Tim]

I have come across another error which is causing quite the headache. I am using latest version of WP, Event Tickets, Event Tickets Pro, Events Calendar and Events Calendar Pro.

So here is the error:

I have 2 types of tickets. One is Private and the other is Semi-Private. Say there is 9 Private tickets used and 1 available in Event A and 6 private tickets used and 4 available in Event B. When I move an attendee with a private ticket from Event A to Event B it does not update the number of private tickets in either event meaning Event A will still have 9 private tickets used and Event B will have 6 ( with the same number as available). The attendee does now show up in Event B’s list but this is obiously creating a mess.

This cannot be the intended outcome of an attendee move, can it?

[Andras]

Hi Tim,

Thanks for reaching out! Great question!

After a ticket move, regardless whether it is a different ticket for the same event or a new event, the ticket stocks will need to be adjusted manually. At the moment the automatic adjustment of stock is not available.

You might find this article helpful on the topic of moving tickets.

I hope this helps clarify. Please let me know if you have any further questions.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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