Error Message saying license key for The Events Calendar Pro is out of installs

[uraaft]

Below is my key information and as you can see I only have it on one site so I’m not sure where the problem is. How can this be fixed?

Expires: Aug 19th, 2017
Upgrade to: Business | Agency | Unlimited
Site Url
1 http://www.uraaft.org
Disconnect now

[Geoff B.]

Good evening Darlene and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have experienced with the license key.
I would love to help you with this topic.

You are right,normally this message should not be there.

However, I am noticing that your license is currently tied up to http://www.uraaft.org, but your system information comes from http://www.ura-aft.org/ .

I am not exactly sure how you are set up with your domain names, but technically http://www.uraaft.org and http://www.ura-aft.org/ are considered as 2 distinct domain names.

This leaves you with a couple of options:

1. Moving your license key around: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
2. Upgrading to a pro license which will give you a total of 3 licenses to use (and costs less than the price of 2 personal licenses)
3. Try to see if you could not redirect your domain names differently so that the license can be on only 1 site.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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