Error Message

[Phil]

Hi Guys,

I’m receiving the error: “There may be an issue with the Event Aggregator server. Please try your import again later.”

I renewed my licence yesterday (12/11/17) and ran an update which provided the error. I put it down to the new licence not having registered immediately.

I’ve read through the forums. Delinked the account, relinked it, deleted the app and reinstalled the latest version and am still getting this error.

When I try to add a new import then I only get the option to import from CSV, not from Facebook. Is this down to the licence I’ve paid for or is there something else up?

Phil.

[Cliff]

Hi, Phil. Sorry you’re experiencing this.

Everything looks fine with your Event Aggregator license. Are things working for you now?

If not, you can visit https://theeventscalendar.com/license-keys/ to see all the sites registered to each of your licenses.

You can deregister sites there and also see how many open slots you have.

You might have to deregister it and re-register it.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts