Error downloading new Version – 503 ( Invalid Key )

[thomaskhom]

Hi

get following Error downloading the new Version Events calendar Pro 3.12.1 from the events calendar download area.
The License Key will Expires: Aug 10th, 2016

503 ( Invalid Key ): Sorry, your access to this file has expired. Please contact Tribe PRO Support for assistance.

Please help.

[Cliff]

Hi Thomas. The current PRO add-on version is 3.12.2 (released earlier today).

Please visit https://theeventscalendar.com/my-account/downloads/ and let me know if you’re getting any download errors there. I just tried the download and it worked for me. Maybe 3.12.1 wasn’t available at the time you were trying since it was getting replaced with 3.12.2…

I hope it works for you now. 🙂

[thomaskhom]

Hi Cliff,

thx for the quick answer. I cleared the browser cache and relogin in the download area but the in my download area is the latest Version 3.12.1 an not the new Version 3.12.2 an when i try downloading the version 3.12.1 i get the error.

What now hope you can help me quick.

[Hans-Gerd]

Hi Cliff,
unfortunately I have the same problem, also after clearing the browser cache.

Cheers

Hans-Gerd

[Web Admin]

Hi –

I am having the same issue. The dropdown list of downloads for our account does not include the latest two releases for PRO.

Thanks

[Mark Strevens]

I’m another struggling with this issue.

Mark

[mmirus]

Same problem here: 3.12.2 does not show up in the drop down, and I get the 503 invalid key error when trying to download.

However, while the drop down says 3.12.1, the URL of the download link says 3.12.2. When I change the URL to 3.12.1 I am able to download it.

[Hans-Gerd]

Hey,
ok, but the downloaded file is release 3.12.1 and not 3.12.2
That doesn’t help.

I think the problem is the wrong date: 10/01/2012 (release date)

cheers

[thomaskhom]

Hi @ all

Short Info!

Just logged in my account and can now download the new version 3.12.2

thx @ support team for fixing the problem

[Cliff]

I’m glad you could all try helping each other. Good job, MT Community!

We posted an update 4 hours ago on Twitter:

FYI: If you had trouble accessing the latest PRO update from the downloads page earlier, plz try again. Should be smooth sailing now.

— The Events Calendar (@TheEventsCal) October 2, 2015

Thanks for you understanding!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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