Error al actualizar/ Error actualizing

[Alicia]

Hi!
I have tried to actualize Events Ticket Plus ans Calendar Pro and I have this error in the website

Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /homepages/28/d606200012/htdocs/clickandbuilds/VidaesNuevo/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66

I cant enter my admin to change anything, so I need urgent help!
Thanks in advance!
Alicia

Hola!
Acabo de intentar actualizar Events Ticket Plus y Calendar Pro y me sale este error en la página

Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /homepages/28/d606200012/htdocs/clickandbuilds/VidaesNuevo/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66

No puedo entrar para cambiar nada, así que necesito vuestra ayuda urgente!
Muchas gracias por adelantado
Alicia

[Alicia]

I did it removing the file via FTP and now I don´t know how to install Ticket plus again…

[Alicia]

I try to upload the plugging and it says the folder is already there, but I can´t find it in plugins.
Thanks in advance

[Cliff]

Hi Alicia.

When you login to your cPanel File Manager or FTP, you’ll need to navigate to /wp-content/plugins/ and find the event-tickets-plus and delete it.

Once you’ve done that, then you can try re-installing the Event Tickets Plus .zip via the wp-admin Plugins installer.

If you need additional help, please contact your web host.

Let me know how it goes for you.

[Alicia]

Perfect, thanks!!!

[Cliff]

Sure thing. I’m glad it’s resolved for you!

[Author]

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