Error al actualizar/ Error actualizing

Home Forums Ticket Products Event Tickets Plus Error al actualizar/ Error actualizing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1142208
    Alicia
    Participant

    Hi!
    I have tried to actualize Events Ticket Plus ans Calendar Pro and I have this error in the website

    Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /homepages/28/d606200012/htdocs/clickandbuilds/VidaesNuevo/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66

    I cant enter my admin to change anything, so I need urgent help!
    Thanks in advance!
    Alicia

    Hola!
    Acabo de intentar actualizar Events Ticket Plus y Calendar Pro y me sale este error en la página

    Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /homepages/28/d606200012/htdocs/clickandbuilds/VidaesNuevo/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66

    No puedo entrar para cambiar nada, así que necesito vuestra ayuda urgente!
    Muchas gracias por adelantado
    Alicia

    #1142311
    Alicia
    Participant

    I did it removing the file via FTP and now I don´t know how to install Ticket plus again…

    #1142362
    Alicia
    Participant

    I try to upload the plugging and it says the folder is already there, but I can´t find it in plugins.
    Thanks in advance

    #1142441
    Cliff
    Member

    Hi Alicia.

    When you login to your cPanel File Manager or FTP, you’ll need to navigate to /wp-content/plugins/ and find the event-tickets-plus and delete it.

    Once you’ve done that, then you can try re-installing the Event Tickets Plus .zip via the wp-admin Plugins installer.

    If you need additional help, please contact your web host.

    Let me know how it goes for you.

    #1142550
    Alicia
    Participant

    Perfect, thanks!!!

    #1142727
    Cliff
    Member

    Sure thing. I’m glad it’s resolved for you!

Viewing 6 posts - 1 through 6 (of 6 total)
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