ERROR 504 – GATEWAY TIMEOUT

[Mark]

WHAT DO I DO ABOUT THIS? I CAN NOT CREATE A NEW EVENT.
_______________________________________________________________

Why am I seeing this page?

The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.

Web Browser => Web Front-End => Web Back-End

This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.

In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.

This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.

Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

[Brendan]

Hi Mark,

Typically, the 504 error message happens at the server level, not as part of the code itself. It’s your hosting provider that has the issue.

By the looks of it the issue resides at your hosting provider. Are they able to increase the timeout threshold for you to the max allowed for your hosting?

Best regards,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts