Error 500 when uploading events in Events Calendar Pro

[digitalinfluencer]

We uptaded wordpress yesterday, as well as our events calendar and events calendar pro on our website http://www.digitalinfluencer.com
Since then, we haven’t been able to publish new events, we keep getting the error 500. We found a way around it, which is saving as a draft, the publishing it from the quick edit.
We have also seen than when deactivating the events calendar pro, we are able to publish them just fine.
The log doesn’t show any of these errors.

How can we fix this? Why is it happening?

Thank you.

[Hunter]

Hi and welcome,

Sorry to see you here under the circumstances. So the issue does not occur when PRO is deactivated. What happens when you have both TEC and PRO active, but temporarily revert back to the default WP theme and deactivate all plugins besides TEC and PRO? What happens if you then deactivate PRO too, leaving only TEC and the default WP theme active?

Refer to our Themer’s Guide so we can identify the exact source of conflict. I checked our logged bugs and am not finding anything relating to your issue nor am I able to reproduce it on my test site.

Keep me posted and have a good evening! Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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