error 404 on event url

[calzbert]

good morning,

des was running for months, Event Calendar Pro plugin and Wootickets smoothly.

without touching anything of wordpress, the page that displays events stopped working.
if you see the page for this event (http://www.forumopen.es/evento/open-vielha-trobada-lideratge-empresarial/) which will return a 404 error.
really. has not touched anything. has stopped working “magically”.

I created a new event. And with this new, does not work.
attached screenshots wordpress editor with the url, and as seen on the web:
https://www.dropbox.com/s/1yxcg00i03snatg/Captura%20de%20pantalla%202014-02-20%2008.32.40.png

https://www.dropbox.com/s/738iln2xumhp8ql/Captura%20de%20pantalla%202014-02-20%2008.33.34.png

can you help me, please?

[Casey]

calzbert,
Thanks for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. It looks like you’re running an older version of the plugin (version 3.2). I would highly recommend that you update it, since it’s possible that the issue you’re describing was fixed in a later version of the plugin. Give that a shot and let me know if that fixes the issue. Thanks! 🙂

-Casey-

[calzbert]

hello !
thank you for your answer…

I updated to the latest version all the plugins, and the error still exists.
I tried one thing:
I modified the “permalinks” to “default”, and permalinks to “default” everything works correctly:
(https://www.dropbox.com/s/bjpiu8y9nkypgs8/Captura% 20of% 20pantalla% 202014-02-20% 2017.11.33.png)

but if I change the permalink settings to “postname”, the error occurs again.

You know what can happen? Any ideas?

thank you very much

[Casey]

calzbert,
Can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover. Thanks! 🙂

-Casey-

[calzbert]

YES!
and I found the error!

the problem was the plugin WPML String Translation
un updating to the latest version of this plugin, and the problem was solved.
thank you very much for the support!

[Casey]

Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

Cheers,
Casey

[Casey]

Calzbert,
Just a note to let you know that we are aware of limited issues with WPML and are actively investigating ways of improving general compatibility with future versions of our plugin. Thanks for your feedback!

[Leah]

Hello,

We are excited to report that our upcoming release, The Events Calendar 3.12, includes changes that greatly improve the compatibility between The Events Calendar and WPML. We’ve been working hard on this integration for some time and we want to specifically thank all of our users who requested and waited for this feature. We appreciate all of the support and patience!

Version 3.12 of The Events Calendar will greatly improve compatibility with WPML, but we still have work to do. If you run into any problems integrating the two plugins, please post in our forums so that we can look into the issues. We’ll be on the look out for tweaks and fixes that will improve things further.

Thank you again to everyone who has been waiting for this! The Events Calendar 3.12 is coming soon- watch your WordPress Updates page!

Best,
Leah
and The Events Calendar team

[Author]

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