Error 28 at any import

[Helle]

You see – I’ve just purchased your Event Agregator and it doesn’t seem to work. I’m experiencing the same issue as Jason above. I’ve added my license key and it accepted it. Then I saved the import settings and went to the Events -> Import. Here I added a link to a Facebook page that I want to import events from. It gave me an error. I added another link to another Facebook page and it gave me the same error. It is the same with the iCalender feed. IThey all give me the same error:

There was an error fetching the results from your import: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received

Can you let me know what to do?

Kind regards,
Helle

[Josh]

Hey Helle,

Thanks for reeaching out to us!

There may have been a temporary server issue on our end that could have caused these errors for you when attempting to preview those imports. Is this still happening for you on your site? If so, would you mind sending over a link to one of the Facebook pages that you were having issues with importing and I can run some further tests for you here.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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