Enfold Post slider conflict with Event Calendar Pro

[andersonparks]

This is in reference to a topic that was opened a little while back. Here is the thread. https://theeventscalendar.com/support/forums/topic/enfold-posts-slider-not-working-after-update-to-ecp/#post-1005261

I have been going back and forth with the Enfold theme developer to determine the issue. They are saying that your plug-in overrides the their post slider query. They have added a php snippet to filter but still not working. As stated in the thread before this only started to happen after the latest update to the ECP plug-in. I have deactivated every plug-in one at a time and it is definitely your plug-in causing the issue. Again, if you need log-in creds or anything to help get this resolved, please advise. We have hundreds and hundreds of Events loaded into your plug-in and we paid for the pro version so trying a different plug-in is not necessarily an option. I can send you a link to the thread from Enfold if that would help as well.

Thanks!

[Geoff]

Hi Allison, and sorry for the continued issue here! I read through your thread here as well as the one you had opened with Brook earlier. What a tangle!

I would definitely be interested in seeing the thread you opened with the theme developer. Would you share that with me here so I can get that extra bit of context?

In the meantime, it would also be handy for you to head to Events > Settings > Help from the WordPress dashboard, copy your system information at the bottom of the screen and paste it here as a private reply. I want to use that as a way of replicating your system as much as possible on my own setup so I can troubleshoot from there. I do see you had provided it in the last thread, but just asking for it again in case any settings have changed since then. 🙂

Thanks!
Geoff

[andersonparks]

This reply is private.

[Geoff]

Thanks Allison! I’m looking into this now.

Just to confirm, do you have a tribe-events folder in either your parent theme directory or child theme directory? Or any calendar functions in your functions.php file(s)? Want to make sure i’m not missing anything obvious as I check this out.

Geoff

[andersonparks]

Yes, we are using a child theme and have some modifications. We needed to add a sidebar to the page that your plug-in does not support and we had to add something else to allow us to add ext to the price box. if you need to see them, I can give you ftp access. Some may be accessible from wp-admin, appearance->editor->. Let me know if you would like ftp access. Thank you so much!!

[Geoff]

Awesome, thanks for checking and confirming that with me!

Does the issue continue if you temporarily remove those modifications?

I’m still looking at this from my end and will likely have more to share tomorrow. I’m working with others on the team to make sure we cover it thoroughly, so just wanted to keep you in the loop. 🙂

Geoff

[andersonparks]

I removed them and took out all of the functions and that did not resolve the issue. Enfold is saying your plugin overrides the post slider query. They said they added a filter (which they did not) that looked like this

add_filter('avia_post_slide_query', function($query, $params) {
	var_dump($query);
	return $query;
}, 10, 2);

so I added myself to see if it did anything and it did nothing.

[Geoff]

Gotcha. Thanks for giving that a try and again for the added context! That gives me some more to look at for sure.

I am looking at this today and will have more to report. Thanks for hanging with me while we look into this together.

Geoff

[Geoff]

Hi Cynthia,

We’re having a tough time trying to recreate the issue on our end, but want to keep on testing to make sure we’ve covered our bases.

Will you please install and active the Debug Bar plugin? From there, enable the SAVEQUERIES option. This will allow us to view the actual queries being logged on the pages and see where The Events Calendar might be interfering.

Thanks for your help!
Geoff

[andersonparks]

It’s installed and already seeing something about tribe in the query

[Geoff]

This reply is private.

[andersonparks]

This reply is private.

[Geoff]

This reply is private.

[andersonparks]

Go ahead and work on it please, this has been going on for over a month now, back and forth between both Enfold and this support. I have not told them to continue with anything yet so please move forward.

[Geoff]

Great, will do! More to come…

[Author]

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