Empty attendee list

[Péter]

Hi,

I checked the attende list on one of my event but I see only an empty attendee list.
The yellow box shows 4 ticket sold (1 completed and 3 awaiting and they are present in WooCommerce orders) but I see any customer in the list.

Why?

Thanks,

Peter

• This topic was modified 10 years, 5 months ago by Péter.
• This topic was modified 10 years, 5 months ago by Geoff.

[Geoff]

Hi Peter, thanks for getting in touch!

That’s certainly strange. Are all the orders for those tickets marked as Completed in WooCommerce? Attendees will only display in the list below the yellow box if an order has been marked as completed in WooCommerce.

For example, here is a screenshot of an attendee list where I have sold two tickets, but only one order has been competed. As such, only one attendee is in the list.

Check that all the orders have been completed in WooCommerce and let me know if no attendees continue to display in the list.

Thanks!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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