Embedding Calendar Views – issues if you navigate and refresh page

[Jane]

I have two calendars on my site. The default calendar and the one I am embedding here: https://mmworkshops.wpengine.com/workshops/calendar/

But if you navigate to say the next month -> December, then REFRESH / RELOAD the page there are issues. If you were on a calendar view that had results, it now shows there are no results. Additionally, now the navigation to Prev / Next month goes to URL is for the root calendar, so you totally leave this page and would end up here https://mmworkshops.wpengine.com/events-calendar/ if you do that. But already something is funky because on refresh the template has changed and it’s already showing the full width template of the default calendar.

So it’s like on refresh if you navigate at all you are kicked back to the main calendar. If you don’t navigate and just refresh the page, then ya everything works fine, but as soon as you do anything that causes the calendar AJAX to fire it’s broken.

NOTE, staging site where I have de-activated everything and running 2017 theme only. http://mmw.cldev.biz/workshops/calendar/ — Same issue —. 🙁

This a known issues with embedding calendar views? Hopefully not, because that would be a major issue. Thanks!

[Jaime Marchwinski]

Hi Jane,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing this issue with our plugin.  Would you mind sharing the shortcode that you are using, so that I can do some testing on my end as well?

 

Thanks,

Jaime

[Jane]

Hi Jaime,

Tom Ryan from Maine Media Workshops here,

Responding to a message you sent this morning to Jane Richardson, our
company’s business manager. We have some contractors doing web development
for us and they were logged in as her on your forum so she wound up with
the email response.

I’m looping them in here: Patrick Krulick and Trevor Robertson, and they
will follow up with you.

Copied below is the email exchange if you need it:

Thanks,

Tom

“Hi Jane,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing this issue with our plugin.
Would you mind sharing the shortcode that you are using, so that I can do
some testing on my end as well?

 

Thanks,

Jaime

Post Link: https://theeventscalendar.com/support/forums/topic/embedding
-calendar-views-issues-if-you-navigate-and-refresh-page/#post-1384452

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[Jane]

Hi Jamie,

Sorry for the previous reply going to the forum, there was some confusion there. The shortcode being used in this case is:

[tribe_events view=”month” category=”workshops”]

Also, if you would find it useful, I can give you full access (via a private reply) to the old staging version of the site that is no longer used so you can do any kind of testing you want there.

Cheers,
Trevor.

[Jaime Marchwinski]

Hi Trevor,

Thank you for providing me with that information.  I wish I had better news for you, but it appears that this is a known bug in our plugin.

We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.  I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.  They need to assign it, code it, test it, and schedule it for release.  The good news is that you will be contacted as soon as a fix is available.

In the meantime, a workaround is for you to add the shortcode to your template, like this:

<?php echo do_shortcode('[tribe_events view="month" date="2017-11"]') ?>

Note that the date should be included in order for this to work properly.

Thank you for your patience as we see this through.  Please let me know if you have any other questions in the meantime.

 

Thanks,

Jaime

[Jane]

Hi Jamie,

Thanks for the update! That’s too bad this is a known issue as it’s a pretty major issue for this feature that is promoted as a benefit of a PRO subscription.

There is a problem with your suggested code though, it doesn’t include the category filter. And having that filter is the key reason for this embedded calendar. If I put the category back in as so:

<?php echo do_shortcode('[tribe_events view="month" category="workshops" date="2017-11"]') ?>

… Then it not longer works properly, the same issues exist. Is there any way to add in the category filter as well, because without that it’s completely useless in this use case.

Thank you!
Trevor

• This reply was modified 8 years, 5 months ago by Jane.
• This reply was modified 8 years, 5 months ago by Jane. Reason: issue still exists

[Jaime Marchwinski]

Hi Trevor,

I’m sorry that the shortcode workaround isn’t working for you.  Though I can’t make any guarantees, one suggestion that I have is to try a third-party plugin for now, like The Events Calendar Shortcode.  Please note that we are not affiliated with this plugin in any way, so I cannot guarantee compatibility.

We are actively working on this issue and will have it fixed as soon as we can.

Please let me know if anything else comes up in the meantime.  Thank you for understanding!

 

Thanks,

Jaime

[Nico]

Hi there,

Just wanted to share with you that a new maintenance release is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-12-feburary-2018/

Update the plugins and let us know if the fix works for your site,
Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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