Email ticket with event details (date, time, location, event name)

[Steven]

Is it possible to add additional information to the ticket email sent to users? Specifically: event name, date, time, location

I have seen the post for adding date

[Andras]

Hi Steven,

Thanks for using our plugins and welcome to the forums! And thanks for reaching out with your question.

By default the email that contains the ticket does contain basic information like that.

Here’s a screenshot:

Note that when a purchase is done, first the WooCommerce email is sent to the user with the successful purchase. Once that order has been set to completed status in WooCommerce, then the ticket email will be sent to them automatically.

Does this help? Let me know if you have any more questions.

Cheers,
Andras

[Steven]

Thanks for the reply. We were having an issue with that second email going out – but it is now resolved.

[Andras]

Hello Steven,

I am super happy to see the issue got resolved. Yeay!!! 🙂

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to open a new ticket and we’ll be happy to help you!

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Author]

Posts