Email reminder

[Henry]

Want a way to setup email reminders. After user register to a event, I want the system to send email confirmation and reminders. I will let the system knows when to send it, 2 days before the event or other 2 weeks before the event. Is this possible?

[Jaime Marchwinski]

Hi Henry,

Thanks so much for reaching out and for your interest in our products!

With Event Ticket Plus, users will receive an order confirmation as well as a ticket that is emailed to them.  Although our products do not have email reminder capabilities out of the box, you are welcome to  try customizing our plugin to achieve the functionality that you are looking for.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

In addition, you can try integrating a third-party email reminders plugin, although I cannot make any compatibility guarantees.

We have a great 30-day full refund policy, so if things really don’t work out the way you’d hoped, you can get a full refund.

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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